Switch Health Clinics | Switch Health

Switch Health Clinics

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HOW IT WORKS

It’s quite simple, really.

Remember to bring valid government-issued ID to your appointment. If you are visiting us for COVID-19 testing, you must be asymptomatic and not have come in close contact with a confirmed positive.

Get started

Answer a few questions to get started — it’s free and completely confidential.

Get tested

One of our healthcare professionals will conduct your test and answer any questions you may have.

Get results

Results delivered fast and securely. Access your test status and history in just a few taps.

TRAVELLERS

Convenient locations in cities across Canada

We offer COVID-19 Antigen testing for those requiring a negative result for travel. Travellers are responsible for knowing their destination country requirements.

SUPPORT

Questions? We’ve got answers.

Visit our Support Centre for more. Connect with us by phone, email, or live chat.

Is my information secure?

Yes, we take your privacy seriously. We adhere to PHIPA and PIPEDA legislation and leverage military-grade encryption to protect your information within all of our systems. For more details, reach out to contact@switchhealth.ca.

What is your refund policy?

There is a $10 cancellation fee for clinic appointments. If you cancel at least 24 hours in advance, we will refund you the total cost of the appointment minus the cancellation fee. For cancellations within 24 hours of your appointment, we will refund 50% of the appointment cost minus the cancellation fee. Cancellations within 1 hour of the appointment do not qualify for a refund.

We do not offer refunds on Test and Collection Kits once shipped. Please contact our customer experience team in the event of a device malfunction or delayed/missing shipments at 1-888-966-6531.

Visit Support Centre