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COVID-19At Home Collection Kits

Learn everything you need to know about your Switch Health At Home Collection Kit. Please read carefully and watch the instructional video.

Watch Video

In collaboration with the government of Canada and public health authorities, Switch Health is proud to offer At Home Collection Kits for all international travelers into Canada.

Switch Health’s COVID-19 At Home Collection Kits offer a convenient option for testing at home. Switch Health’s At Home Collection Kits are powered by ASMO, our proprietary results reporting and telehealth platform. ASMO integrates directly with laboratory partners to ensure timely and secure results. Patients can self-swab with confidence through the oversight of a Switch Health nurse on ASMO’s telehealth platform.

All Travelers

As of February 21, 2021, at 11:59 p.m. ET, all travellers, with limited exceptions, whether arriving by air or land, will also be required to:

  1. Submit their travel and contact information, including a suitable quarantine plan, electronically via ArriveCAN before boarding their flight or crossing the border;
  2. Take a COVID-19 molecular test on arrival; and
  3. Take a COVID-19 molecular test later during their quarantine.

Travelers arriving by air

Travelers arriving by air will be tested on-site at international airports and will be given a Day 10 at home collection kit.

Travelers arriving by land

Travelers arriving by land will either (1) be tested at the land border and given a Day 10 at home collection kit or (2) given a Day 1 and Day 10 at home collection kit.

Mandatory testing of all international arriving travellers is in addition to the Government of Canada pre-departure test requirement for travellers bound to Canada. Passengers must still demonstrate proof of negative COVID-19 results from a test taken within three days prior to departure to Canada.

Travellers exempt from testing:

  • 
Children who are four (4) years of age and younger
  • A limited number of other exemptions are available, which can be clarified by the Government of Canada.

Instructional Video

The video is available in English and French.

Download the Instruction Manual as a PDF

Download
The ASMO Portal

Switch Health’s proprietary patient portal, ASMO, provides a quick and accessible option for patients to review and receive results directly from the lab. ASMO sends an SMS text message and/or email to the patient when results are ready to review. ASMO’s telehealth platform allows patients to connect with a Switch Health nurse for self-collection of nasal specimens for COVID-19 testing.

For optimal use when connected with a nurse, we recommend using the following browser:

  • If on a desktop computer, please use Google Chrome browser.
  • If on an Android phone, please use Google Chrome browser.
  • If on an Apple iPhone, please use Safari.

If you are having trouble with ASMO, please refresh your browser. If you have trouble connecting with a nurse during your telehealth call, please refresh your browser and click “Take Test with a Nurse”.

Ensure you allow your browser access to both your camera and microphone when connecting with a nurse. Your browser will only ask for access to your camera and microphone ONCE.

Frequently Asked Questions

For general inquiries, who should I contact?

For general inquiries, please email contact@switchhealth.ca

For results inquiries, please email results@switchhealth.ca

For questions on home kits, please email homekits@switchhealth.ca

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.