Support Centre

How do I log in for my telehealth appointment?

  1. Please log in or create an account at https://portal.switchhealth.ca

  2. Once logged in, click “Home Test” on the left-hand side.

  3. Register your serial number located on your collection tube and follow the prompts for your telehealth appointment to begin.

For general inquiries, who should I contact?

For general inquiries, please email contact@switchhealth.ca

For media inquiries, please email media@switchhealth.ca

For results inquiries, please email results@switchhealth.ca

For questions on home kits, please email homekits@switchhealth.ca

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.