Support Centre

How do I log in for my telehealth appointment?

  1. Please log in or create an account at

  2. Once logged in, click “Home Test” on the left-hand side.

  3. Register your serial number located on your collection tube and follow the prompts for your telehealth appointment to begin.

For general inquiries, who should I contact?

For general inquiries, please email

For media inquiries, please email

For results inquiries, please email

For questions on home kits, please email

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.