Support Centre

What is the nine-digit serial number on the collection tube?

The nine-digit serial number is a unique alphanumeric identifier that is assigned to your personal patient portal. The serial number is crucial to the Switch Health results reporting system.

For general inquiries, who should I contact?

For general inquiries, please email contact@switchhealth.ca

For media inquiries, please email media@switchhealth.ca

For results inquiries, please email results@switchhealth.ca

For questions on home kits, please email homekits@switchhealth.ca

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.