Support Centre

Can my family take our test together?

Yes, families are able to take their tests together as long as they registered as dependants under one family member’s account.

Under your patient profile, go to “Dependents” and add your family members.

Before your telehealth appointment you MUST add all serial numbers for each dependent’s test. If you do NOT, Switch Health cannot guarantee your results.

For general inquiries, who should I contact?

For general inquiries, please email

For media inquiries, please email

For results inquiries, please email

For questions on home kits, please email

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.