Support Centre

Purolator cannot pick up on the same day as my test, what do I do with my collected specimen?

If you have collected your specimen but cannot schedule a Purolator pick up until the next day, please place your Switch Health package in your refrigerator.

For general inquiries, who should I contact?

For general inquiries, please email

For media inquiries, please email

For results inquiries, please email

For questions on home kits, please email

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.