Travel Requirements

Our clinics service travellers who require a negative PCR or Rapid Antigen test prior to travelling.

Prior to booking your appointment with Switch Health, please carefully review your airline or destination requirements for a negative PCR or Rapid Antigen test. It is the responsibility of the traveller to calculate the correct timing for their test.

When arriving for your appointment, please be courteous to Switch Health staff. Appointments take 10-15 minutes. Results will be provided later the same day or next day for PCR tests and within 1 hour for Rapid Antigen tests.

Switch Health Requirements

Before your test, please ensure you have reviewed the following requirements.

Understand your destination country or airline requirements for a negative PCR or Rapid Antigen test.

Book your appointment with Switch Health at one of our travel clinics.

Bring your ID and Health Card. If you are travelling with Pure Health please make sure you bring your Application ID.

Face masks are required at all times inside Switch Health facilities.

Our testing is for asymptomatic patients only. If you are experiencing symptoms of COVID-19, please call to cancel or rebook your appointment.

This service is available for adults and children, as long as there is parental guidance and consent.

Important appointment information

Please read carefully before coming into clinic for your appointment.

• If you have any symptoms of COVID-19, please don’t come into the clinic for your appointment. Instead, please call to cancel your appointment, stay at home and follow the latest Public Health guidelines.

• Remember to wear a face mask or covering and maintain physical distancing while in clinic.

• It’s very important that you arrive at the correct time for your appointment. If you’re late, we can’t guarantee that we’ll be able to re-schedule your appointment which may affect your travel plans.

• If you have booked with Pure Health, please bring your order confirmation, your passport and one other form of identification with you to your appointment.

If you would like to cancel your appointment, please note that Switch Health can provide reimbursements up to 50%. If you choose to reschedule, there are no penalties.

How does it work?

1. Book your appointment online

After purchasing your ticket, please carefully review your country or airline requirements for a COVID-19 test. Choose a convenient appointment time that falls within your window of required testing.

2. Visit your Switch Health clinic for your swab test.

Bring your printed documentation, your passport or ID, and Health Card. A Switch Health staff member will answer any questions about the test and swab your nose.

3. Receive your results via Switch Health patient portal.

Your swab is sent to Switch Health's partner laboratory for processing. Your results will be available same day or next day on the Switch Health Patient Portal, ASMO. Rapid Antigen test results will be available within 1 hour. You will be notified by text message or email when your results are available on ASMO.